Overall Park Enhancements to Ensure Employee & Guest Safety
Employee & Guest Temperature Screening
When guests and employees arrive on-property, they must undergo and pass temperature screening using the CDC temperature recommendation of 100.4 degrees Fahrenheit.
Face coverings will be required for guests 2 and older in certain designated areas of the park (e.g. the park entrance, retail areas, food and beverage areas and other designated areas). Face coverings will not be required in the water (e.g., the lazy river and all other water attractions) except during the Signature Dolphin Swim Experience.
Mask must cover nose and mouth.
Also must be secured under your chin.*
Masks with exhalation valves
Masks not secured with ear loops or around the head
Masks with mesh or holes of any kind
To promote proper physical distancing throughout the parks, we will install signage and markings throughout our guest areas (including on the ground) to identify appropriate, six-foot physical distancing. Lounge chair seating will also be modified to maintain physical distancing. We also encourage contactless payments and plexi-glass will be installed in high-traffic or close-contact areas to maintain a physical barrier.
Cleaning & Sanitation
To protect the health and safety of our guests and employees, we will significantly increase both the frequency of cleaning for all key areas of the parks (including employee spaces) and the number of hand sanitization stations across each park, especially in high-contact areas.
Work & Sick Policies
We will require our employees to stay home if they are feeling sick. We will also require our employees to follow the most current CDC guidance for self-isolation and symptom-free periods before returning to work.
Our employees will receive COVID-19 specific training to cover all new enhanced park operating procedures. The training will include the most current guidance from the CDC and other health advisors.