If you have any additional questions about accessibility at Discovery Cove after reviewing the information on this page, we’re here to help. Please feel free to email us at [email protected], call us at (407) 513-4600, or simply stop by Reception during your visit.

Accessible parking spaces are available in the parking lot near the park entrance, with many of those spaces accessible to vans.

Guest Services is conveniently located just inside the Park Entrance. Please feel free to visit Guest Services on the day of your visit if you have any questions regarding the services available.

Guests may utilize their own wheelchairs or Electric Convenience Vehicles (ECV’s). Guests are welcome join any line at Guest Services.

Wheelchairs and ECV’s are also available for rental, based on availability, inside the park to the right of Guest Services.

Reservations for Wheelchairs and ECV’s can be made by calling (407) 513-4600.

Guest who are able to maneuver themselves with limited assistance (or with the aid of a companion) during their dolphin experience and in the various wading locations.

Discovery Cove also offers specially-designed outdoor wheelchairs with oversized tires for easy maneuvering on the beach. The wheelchairs are not self-maneuverable and guests will need assistance operating them.

Two-wheeled, self-balancing electric vehicles, such as Segways, are not permitted at Discovery Cove. We are pleased to offer alternative forms of personal transportation, including Electric Convenience Vehicles (ECV’s) and standard wheelchairs.

Guests are permitted to use their own rollator walkers; however, they may not be used as a substitute for a wheelchair or Electric Convenience Vehicle (ECV). Please note that guests are not allowed to be pushed while seated in a rollator walker. Rollator Walkers are not available for rental.

All restrooms in the park are wheelchair accessible and are marked with a wheelchair symbol. Additionally, Discovery Cove has Family or Companion restrooms available.

First Aid facilities are located behind Stingray Lagoon in the Key West area of the park and next to the restrooms in Sesame Land. Both locations are staffed by Registered Nurses or Emergency Medical Technicians. Please be aware that any Ambassador throughout the park can call for assistance on your behalf.

All gift shops are wheelchair accessible. Please ask an Ambassador if you need any assistance.

Laguna Grill at Discovery Cove offers cafeteria-style service.

Please refer to the Food Allergen Information on this page for more information on Discovery Cove's Allergy Friendly program prior to your visit.

No outside food, beverages, or coolers are allowed to be brought into Discovery Cove, with the exception of bottled water or refillable water bottles. Exceptions may be made for guests with special dietary needs, including food allergies and baby food/formula. Guest should contact [email protected] prior to their visit to request accommodations.

Due to the dynamics and certain characteristics of the rides, oxygen tanks are not permitted on any ride or slide. However, oxygen tanks are permitted inside the park and may be brought into merchandise shops, restaurants, and other enclosed facilities. Oxygen Concentrators may be permitted on some rides if they can be secured and meet the loose article requirements for a specific ride.

If you have any additional questions about accessibility at Discovery Cove after reviewing the information on this page, we’re here to help. Please feel free to email us at [email protected], call us at (407) 513-4600, or simply stop by Reception during your visit.

Service Animals are welcome at Discovery Cove. Service Animals are limited to dogs and miniature horses only, that have been individually trained to do work or perform tasks for the benefit of an individual with a disability.

Service Animals must always remain on a leash or harness and under the control of their handler. If at any time your service animal’s behavior is out of control, you will be asked to remove your service animal from the premises.

Service Animals must be housebroken. Relief areas are marked on the park map.

Service animals are not permitted in pools, rivers, or other water attractions and must remain at least 10 feet from the water’s edge.

Emotional Support Animals are not permitted at Discovery Cove.

Discovery Cove provides complimentary Qualified American Sign Language (ASL) interpreters upon request. To request an ASL Interpreter, please us at [email protected] or call us at (407) 513-4600. We kindly ask that you request this service at least 14 days prior to your visit. You should receive a response to your e-mail within 7 days. However, if you haven’t received a response within 7 days, please don’t hesitate to email or call us again.

Guests who are blind or have limited/low vision must have someone (either a companion or Ambassador) explain the ride and read the ride restrictions prior to boarding.

Discover Cove is a designated Certified Autism Center™ (CAC). Our aim is to ensure that every family enjoys an unforgettable visit, and we take pride in offering specialized services to guests with autism and other special needs.

Our Ambassadors at Discovery Cove received specialized training to ensure they possess the necessary knowledge, skills, temperament, and expertise to cater to all children, including those with special needs. This comprehensive training covers sensory awareness, motor skills, autism overview, program development, social skills, communication, environment, and emotional awareness.

For guests seeking quiet time and relief from sensory stimulation, a Quiet Space is conveniently located near our First Aid unit. This area provides a low traffic, low noise environment with seating for guests needing a break. This quiet space is accessible on a first-come-first-served basis.

Discovery Cove's spacious layout offers clear, open areas, enhancing accessibility and reducing sensory overload for guests with cognitive disorders like autism spectrum disorder (ASD). We understand that individuals with autism may experience hypersensitivity to touch, taste, sound, smell and sight. Amidst our serene and relaxing environment, guests can also enjoy stimulating activities such as animal encounters and swimming.

Our park provides a wide array of amenities, attractions, and services, including dining options, designed to assist and engage guests with special/sensory needs.

Additionally, the IBCCES Sensory Guide offers valuable insights into how guests with sensory processing issues may be affected by each sense during their experiences at Discovery Cove.

For added convenience, Companion/Family Assist Restrooms with manual flush toilets are located at the following locations:

• Main Reception Lobby
• Near Blue Bamboo Bar
• Near Starfish Cabana
• Near Grand Reef
• Near Serenity Bay
• Laguna Grille

If you have any additional questions about accessibility at Discovery Cove after reviewing the information on this page, we’re here to help. Please feel free to email us at [email protected], call us at (407) 513-4600, or simply stop by Reception during your visit.

Most dining venues at Discovery Cove offer cafeteria-style service with allergy-friendly options available throughout the park.

Feel free to visit any dining venue to receive an Allergen Card with more details on our Allergy-Friendly program and culinary options that may meet your dietary needs.

While none of our restaurants are allergen-free, our team will take the utmost care to ensure that your meal is free from cross-contact. Upon arriving at your chosen food venue, please proceed directly to a cashier and request to speak with a supervisor to explain your allergen concerns in detail. The supervisor can answer your questions and take your food order, to ensure your meal is prepared without any cross-contact.