Discovery Cove Orlando Discovery Cove Orlando
Park Accessibility Program

Discovery Cove has a variety of accessibility options throughout the park, including wheelchairs, service animal accommodations, and more.

 

Wheelchairs and ECVs

Discovery Cove can accommodate guests with disabilities who are able to maneuver themselves with limited assistance (or with the aid of a personal assistant) during their dolphin experience and in the various wading locations. Discovery Cove also offers specially-designed outdoor wheelchairs with oversized tires for easy maneuvering on the beach. The wheelchairs are not self-maneuverable and guests will need assistance operating them. Wheelchairs and Electric Scooters (Electric Vehicles or ECVs) May be rented at the Guest Services desk, and may also be reserved by calling 407-513-4600. Wheel chairs and ECVs are rented on a first-come, first serve basis.

 

Hearing Impaired Services

Discovery Cove is pleased to provide several options for our guests who may be deaf, hearing impaired, or require additional assistance for communications disabilities. Qualified American Sign Language (ASL) interpreters are available upon request. We kindly ask that you request this service at least 14 business days prior to your visit. Please contact us by calling 407-513-4600 or emailing [email protected] with “ASL Interpreter Request” as the subject.

 

Visually Impaired Services

If you need assistance during your visit, we can provide park guidance. We encourage you to request this service at least 14 business days prior to your visit. Please contact us by calling 407-513-4600 or via email [email protected].

Every effort will be made to provide guidance with less than two (2) weeks’ notice, depending on the availability of Ambassadors. Guests requesting this service will be contacted prior to their visit and specified guide times will be confirmed. The guide will be provided for the first two (2) hours of your visit.

Guests who are blind or have limited/low vision must have someone (either a companion or Ambassador) read the ride instructions prior to boarding.

 

Service Animals at Discovery Cove

Service animals are welcome at Discovery Cove. Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform task for the benefit of an individual with a disability. Service animals must remain on a leash or in a harness at all times, unless such leash or harness interferes with the service the animal is providing, or the handler is unable to use a leash or harness due to his/her special need.

Service animals are the responsibility of the owner and cannot be left unattended. Guests are responsible for the clean-up and for controlling their assistance animal’s behavior. If, at any time, your service animal’s behavior becomes a threat to the safety and well-being of other park guests, you will be asked to leave the premises. All service animals must be housebroken.