If you have any additional questions about accessibility at Discovery Cove after reviewing the information on this page, we’re here to help. Please feel free to email us at [email protected], call us at (407) 513-4600, or simply stop by Reception during your visit.

Accessible parking spaces are available in the parking lot near the park entrance, with many of those spaces accessible to vans.

Guest Services is conveniently located just inside the Park Entrance. Please feel free to visit Guest Services on the day of your visit if you have any questions regarding the services available.

Guests may utilize their own wheelchairs or Electric Convenience Vehicles (ECV’s). Guests are welcome join any line at Guest Services.

Wheelchairs and ECV’s are also available for rental, based on availability, inside the park to the right of Guest Services.

Reservations for Wheelchairs and ECV’s can be made by calling (407) 513-4600.

Guest who are able to maneuver themselves with limited assistance (or with the aid of a companion) during their dolphin experience and in the various wading locations.

Discovery Cove also offers specially-designed outdoor wheelchairs with oversized tires for easy maneuvering on the beach. The wheelchairs are not self-maneuverable and guests will need assistance operating them.

Two-wheeled, self-balancing electric vehicles, such as Segways, are not permitted at Discovery Cove. We are pleased to offer alternative forms of personal transportation, including Electric Convenience Vehicles (ECV’s) and standard wheelchairs.

Guests are permitted to use their own rollator walkers; however, they may not be used as a substitute for a wheelchair or Electric Convenience Vehicle (ECV). Please note that guests are not allowed to be pushed while seated in a rollator walker. Rollator Walkers are not available for rental.

All restrooms in the park are wheelchair accessible and are marked with a wheelchair symbol. Additionally, Discovery Cove has Family or Companion restrooms available.

First Aid is located towards the front of the park, across from Tropical Gifts, and is staffed by Registered Nurses and Emergency Medical Technicians. Please be aware that any Ambassador throughout the park can call for assistance on your behalf.

All gift shops are wheelchair accessible. Please ask an Ambassador if you need any assistance.

Laguna Grill at Discovery Cove offers cafeteria-style service.

Please refer to the Food Allergen Information on this page for more information on Discovery Cove's Allergy Friendly program prior to your visit.

No outside food, beverages, or coolers are allowed to be brought into Discovery Cove, with the exception of bottled water or refillable water bottles. Exceptions may be made for guests with special dietary needs, including food allergies and baby food/formula. Guest should contact [email protected] prior to their visit to request accommodations.

If you have any additional questions about accessibility at Discovery Cove after reviewing the information on this page, we’re here to help. Please feel free to email us at [email protected], call us at (407) 513-4600, or simply stop by Reception during your visit.

Service Animals are welcome at Discovery Cove. Service Animals are limited to dogs and miniature horses only, that have been individually trained to do work or perform tasks for the benefit of an individual with a disability.

Service Animals must always remain on a leash or harness and under the control of their handler. If at any time your service animal’s behavior is out of control, you will be asked to remove your service animal from the premises.

Service Animals must be housebroken. Relief areas are marked on the park map.

Service animals are not permitted in pools, rivers, or other water attractions and must remain at least 10 feet from the water’s edge.

Emotional Support Animals are not permitted at Discovery Cove.

Discovery Cove provides complimentary Qualified American Sign Language (ASL) interpreters upon request. To request an ASL Interpreter, please email us at [email protected] or call (407) 513-4600. We kindly ask that you request this service at least 14 days prior to your visit.

If you need assistance during your visit, we can provide park guidance. We encourage you to request this service at least 14 business days prior to your visit. Please contact us by calling (407) 513-4600 or via email [email protected].

Every effort will be made to provide guidance with less than two (2) weeks’ notice, depending on the availability of Ambassadors. Guests requesting this service will be contacted prior to their visit and specified guide times will be confirmed. The guide will be provided for the first two (2) hours of your visit.

Discovery Cove has partnered with The International Board of Credentialing and Continuing Education Standards (IBCCES), a global leader in online training and certification programs, to become designated as a Certified Autism Center™ (CAC). It is our goal to provide every family with an enjoyable and memorable visit to Discovery Cove, and we are proud to offer specialized services to guests with autism and other special needs.

Discovery Cove Ambassadors receive specialized training to ensure they have the requisite knowledge, skills, temperament, and expertise to cater to all guests, including those with special needs.

Training focuses include: sensory awareness, motor skills, program development, social skills, communication, environment, and emotional awareness.

The IBCCES Sensory Guide provides insight on how a guest with sensory processing issues may be affected by each sense for experiences at Discovery Cove.

Guests in need of some quiet time and relief from sensory stimulation can utilize our Quiet Space located near our First Aid unit. This space is a low traffic and low noise area with seating for guests who need to take a break. Guests who would like to use the Quiet Space may do so on a first come first served basis.

Discovery Cove has lots of open, clear space; this makes attractions and services more accessible and reduces “sensory overload” for guests with cognitive disorders like autism spectrum disorder (ASD). People with autism often experience hypersensitivity to touch, taste, sound, smell and sight. Discovery Cove is quite serene and relaxing, with opportunities for higher stimulus activities such as animal encounters and swimming.

Discovery Cove provides a vast array of amenities, attractions and services (including dining options) to assist and engage guests with special/sensory needs.

If you have any additional questions about accessibility at Discovery Cove after reviewing the information on this page, we’re here to help. Please feel free to email us at [email protected], call us at (407) 513-4600, or simply stop by Reception during your visit.

Most dining venues at Discovery Cove offer cafeteria-style service with allergy-friendly options available throughout the park.

Feel free to visit any dining venue to receive an Allergen Card with more details on our Allergy-Friendly program and culinary options that may meet your dietary needs.

While none of our restaurants are allergen-free, our team will take the utmost care to ensure that your meal is free from cross-contact. Upon arriving at your chosen food venue, please proceed directly to a cashier and request to speak with a supervisor to explain your allergen concerns in detail. The supervisor can answer your questions and take your food order, to ensure your meal is prepared without any cross-contact.

Upon arriving at Laguna Grill please proceed to the Exit and ask to speak with a Supervisor or Chef in order to discuss the severity of your allergens and determine a meal that will be safe for you.

Our Park offers several allergen friendly prepackaged items for your special dietary needs. Please contact [email protected] if you wish to address specific dietary needs.

Not all of our meal facilities are free from cross contact. In order to ensure your meal is safe, please discuss the preparation process for your meal with the supervisor as you place your order to ensure no cross-contact takes place.

Follow these tips to allow us to best serve you and ensure a safe and great dining experience with us!

• Always ask for a supervisor upon arriving at a meal facility
• Visit meal facilities during non-peak hours or ahead of meal time so that you can be efficiently assisted and served
• Always ask about cross-contact potential