Frequently Asked Questions About

Orlando Vacation Packages


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The Official Hotels of SeaWorld
Benefits of Staying at SeaWorld's Official Hotels
Quick Queue
Transportation
Priority Entry
SeaWorld Rescue Tour Park Discounts Available to Guests of all Partner Hotels
The SeaWorld Hotel Partners
Benefits of Staying at SeaWorld's Partner Hotels
Package Offer Details: 
Additional Package Benefits Included with a Discovery Cove Vacation Package
Package Reservation Deadline Deposits and Payments Revisions, Cancellations and Refunds Policy
Reservation Changes
Discovery Cove Frequently Asked Questions
How to receive a 3rd night free?
How is $65 per person, per day calculated?


The Official Hotels of SeaWorld®:

Who are the Official Hotels?

  • Doubletree by Hilton Orlando at SeaWorld
  • Fairfield Inn & Suites Orlando at SeaWorld
  • Hilton Garden Inn Orlando at SeaWorld
  • Hilton Grand Vacations at SeaWorld
  • Renaissance Orlando at SeaWorld
  • Springhill Suites Orlando at SeaWorld
  • Residence Inn Orlando at SeaWorld
  • Hampton Inn & Suites Orlando at SeaWorld
  • Staybridge Suites Orlando at SeaWorld
  • TownPlace Suites Orlando at SeaWorld
  • Holiday Inn Express & Suites Orlando at SeaWorld

Benefits of staying at SeaWorld's Official Hotels

What’s significant about staying at an "Official Hotel" of SeaWorld®?

Guests who stay in an Official Hotel of SeaWorld® receive exclusive benefits that add significant value to an Orlando vacation experience. Benefits include:

  • Free transportation to SeaWorld®, Aquatica®, Pointe Orlando, and Universal Orlando
  • Free Quick Queue at SeaWorld (our front of the line program)
  • Exclusive access to the SeaWorld Rescue Tour
  • Priority Entry into SeaWorld and Aquatica on select days
  • Discounts on select merchandise and culinary purchases at SeaWorld, Aquatica, and Discovery Cove®, and on the Discovery Photo Package at Discovery Cove.

Quick Queue:
How do I make reservations for Quick Queue?

Guests can only reserve their complimentary Quick Queue onsite, at one of our Official Hotels, from the Expedia Local Expert Guest Service desk. Admission is required and the usual ride restrictions apply. Quick Queue is available in limited quantities each day and is given out on a first‐come, first‐serve basis. Guests can pick up Quick Queue for day‐of or next‐day visits only.

What's the difference between Quick Queue and Quick Queue Unlimited?

Quick Queue provides one time priority access to each of these popular attractions: Antarctica: Empire of the Penguin®, Manta®, Mako®, Journey to Atlantis®, & Wild Arctic®. (retail value starting at $19.99)

What are the height requirements for the attractions included in Quick Queue?

  • Manta®: minimum 54"
  • Mako®: minimum 54"
  • Journey to Atlantis®: minimum 42" ( between 42" – 48" must have a supervising companion)
  • Wild Arctic®: minimum 42"
  • Antarctica: Empire of the Penguin®: Wild 42". Mild less than 42". All guests must show full postural control to ride.

Transportation

How do I reserve my transportation?

Advance reservations are required for all Transportation and can be made at the Expedia Local Expert Guest Service Desk at any of the Official Hotels of SeaWorld®. They will provide you with a ticket for each passenger, which will be required to board the bus. The number of seats is limited and subject to availability.

How often does the SeaWorld® and Aquatica® shuttle pick up at my hotel?

Shuttles pick up at least once every hour and run continuously up to one hour before SeaWorld opens and returning up to one hour after SeaWorld® closes. Visit the hotel's Expedia Local Expert Guest Service desk at any of our Official Hotels for your transportation voucher.

When does the Universal Shuttle run?

The Universal Shuttle picks up once daily at each of the Official Hotels of SeaWorld. Reservations are required. Tickets are round‐trip, and include designated pick up times at each location. Visit the Expedia Local Expert Guest Service desk at Official Hotels for details and schedules.

How do I get to Discovery Cove®?

Complimentary Shuttles operate daily from SeaWorld® to Discovery Cove®. If you prefer to use our transportation service, you can take our shuttle to SeaWorld, and then transfer to the Discovery Cove® Shuttle. Taxi cabs are also available from any of the area hotels for a nominal fee.

New in 2018: if you book a Discovery Cove Hotel Package, you will receive complimentary direct transportation to and from Discovery Cove. Please visit the Expedia Local Expert Guest Service desk to schedule your pick up time.

Additionally:

  • Most of our Official Hotels of SeaWorld®  are within walking distance to Discovery Cove®
  • Parking at Discovery Cove is complimentary. If you have a vehicle, you may prefer this option.

How do I get to Busch Gardens?

Complimentary transportation to Busch Gardens Tampa is provided for any guest with a pre-purchased admission to Busch Gardens.  For more information about times and pickup locations, please contact the Busch Gardens Shuttle Express at 1-800-221-1339 at least 24 hours in advance.  Reservations are not required for this service, but are recommended.

Priority Entry

Specific dates of Priority Entry are subject to change. Please check with the Expedia Local Expert Guest Service desk in your Official SeaWorld® Hotel for most current info. Guests must show benefits card to gain Priority Entry.

SeaWorld Rescue Tour

What is the SeaWorld Rescue Tour?

The SeaWorld® Rescue Tour is a look behind the scenes (~20 minute tour) at SeaWorld's rescue and rehabilitation facilities. Visitors will see areas established to care for sea turtles, manatees and other animals in need of help and learn about SeaWorld’s efforts in fulfilling this mission.

How do I reserve my SeaWorld Rescue Tour?

Guests can book their tour only at the Expedia Local Expert Guest Service Desks at our Official Hotels. The tour is only available to guests of these hotels, and is subject to availability.

When is the SeaWorld Rescue Tour available?

The tour is available every day, however, space is limited. Please see the Expedia Local Expert Guest Service Desk for times and availability.

Park Discounts Available to Guests of all Partner Hotels:

The SeaWorld Hotel Partners:

Who are the other Hotel Partners?

  • Blue Heron Beach Resort
  • Hilton Orlando
  • La Quinta Inn & Suites

Benefits of Staying at SeaWorld's Partner Hotels

What benefits are available when staying at a SeaWorld Partner Hotel?

  • Hotel Guests receive 10% off on Dining at SeaWorld®, Aquatica® and Discovery Cove
  • Guests receive 10% off merchandise purchases of $50 or more at SeaWorld®, Discovery Cove, and Aquatica® and on the Discovery Photo Package at Discovery Cove.
  • Priority Entry to SeaWorld and Aquatica on select dates:
  • December 26-31, 2017

*NOTE: Benefits and attractions are subject to change without notice. Benefits are not valid with any other offers, promotions or discounts. Other Restrictions apply. See guest service desk for details.

How do I receive my discounts on food and merchandise?

For guest Purchasing Hotel Packages:
Upon check in at your SeaWorld Partner Hotel you will receive a custom Resort Guest lanyard for each person in your package. Each member of your party will need to bring the lanyard with them to the park when you visit.  Show your lanyard at participating restaurants and merchandise locations to receive discounts.               NOTE: this is separate from the lanyard issued to you at Discovery Cove when you visit that park.

All other guest staying Partner Hotel:
Guest can pickup a benefits card from the guest service desk in your hotel lobby.

Package Offer Details: Day Resort with Dolphin Swim Package

Included in this package:

  • Reserved dolphin swim experience. Children must be at least 6 years old to swim with dolphins. Children ages 6-12 must be accompanied by a paying adult who is also participating in the dolphin swim experience.
  • Complimentary use of snorkel gear, wetsuits, towels, lockers, sunscreen, showers, changing rooms, and all day self-parking.
  • Freshly prepared breakfast and lunch, plus unlimited snacks and beverages throughout the day at Discovery Cove on the day of your visit.
  • Unlimited access to The Grand Reef, Serenity Bay, Explorer’s Aviary and Wind-Away River.
  • Unlimited admission to SeaWorld Orlando and Aquatica Orlando for 14-consecutive days around your reservation date.
  • All prices and price ranges are subject to change until purchased.

Package Offer Details: Day Resort Package

Included in this package:

  • Complimentary use of snorkel gear, wetsuits, towels, lockers, sunscreen, showers, changing rooms, and all day self-parking.
  • Freshly prepared breakfast and lunch, plus unlimited snacks and beverages throughout the day at Discovery Cove on the day of your visit.
    • Unlimited access to The Grand Reef, Serenity Bay, Explorer’s Aviary and Wind-Away River.
    • Unlimited admission to SeaWorld Orlando and Aquatica Orlando for 14-consecutive days around your reservation date.
    • All prices and price ranges are subject to change until purchased.
    • NOTE: Dolphin Swim experience not included in this package option

Package Offer Details: Ultimate Package

Included in this package:

  • Reserved dolphin swim experience.  Children must be at least 6 years old to swim with dolphins. Children ages 6-12 must be accompanied by a paying adult who is also participating in the dolphin swim experience.
  • Freshly prepared breakfast and lunch, plus unlimited snacks and beverages throughout the day at Discovery Cove on the day of your visit.
  • Complimentary use of snorkel gear, wetsuits, towels, lockers, sunscreen, showers, changing rooms, and all day self-parking.
  • Unlimited access to The Grand Reef, Serenity Bay, Explorer’s Aviary and Wind-Away River.
  • Unlimited admission to SeaWorld Orlando, Busch Gardens Tampa Bay and Aquatica Orlando for 14-consecutive days around your reservation date.
  • All prices and price ranges are subject to change until purchased.
  • Free parking at all four parks for the length of your stay (up to 14 days).

Additional Package Benefits Included with a Discovery Cove Vacation Package

How do I receive SeaWorld Signature Show Seating included with my vacation package?

Upon check in at your SeaWorld Partner Hotel you will receive a custom lanyard for each person in your package. Each member of your party will need to bring the lanyard with them to the park when you visit. Show your lanyard to a stadium attendant prior to show time. Our shows are very popular, so we recommend that you show up at least 10 minutes prior to show time for this benefit.

What happens if my custom Resort Guest lanyard gets lost or stolen?

Your custom Resort Guest lanyard is non replaceable if lost or stolen.

Where can I use SeaWorld Signature Show Seating?

SeaWorld Signature Show Seating can be used for our most popular shows at these venues: Shamu® Stadium, Dolphin Theater, Sea Lion & Otter Stadium and Seaport Theater. This benefit is not valid for special events. Show times are subject to change.

How do I receive the Cup That Cares® included in my package?

When you complete your purchase you will receive a voucher to redeem at our parks quick service kiosks. All tickets associated with your selected package will be dispensed when you redeem you voucher.  One of the redeemed tickets printed will be a certificate for the Cup That Cares®. You will also receive certificates for any additional cups you may have purchased when booking your package.*

How do I redeem my Cup That Cares® certificate?

Take the printed certificate to Glacial Collections gift shop located inside the Antarctica: Empire of the Penguin® realm. Once you build your cup the cashier will collect your certificate as payment.

Do I receive a Cup That Cares® voucher for each member of my party?

No. Only one Cup That Cares® is included per package booked. However, you will have the option of purchasing additional cups at a discounted rate.

Package Reservation Deadline

By when do I need to make my Discovery Cove® Vacation reservation?

All Discovery Cove® Vacation packages need to be booked at least 48 hours in advance from your check in date.* 

Payments

Payments must be made by credit card.  Accepted forms of payment are American Express®, MasterCard®, Discover® Card and Visa®.

Revisions, Cancellations and Refund Policy

SeaWorld Parks & Entertainment® has the right to impose cancellation fees if you cancel within the cancellation period.

We can be reached at 407-401-8477. If a vacation package is cancelled more than 72 hours prior to 6 p.m. on the scheduled date of arrival (more than 30 days prior to the scheduled date of arrival for Discovery Cove reservations), the cost of the vacation package is refundable. There are no refunds if the vacation package is cancelled within 72 hours of 6 p.m. of the scheduled date of arrival (within 30 days of the scheduled date of arrival for Discovery Cove reservations). Refunds are not given on individual components of the package. Unused portions of vacation packages are not eligible for refund. All vacation packages are non-transferable.

Can I change my reservation dates after booking my package?

SeaWorld Parks & Entertainment will need to cancel and rebook a vacation package for a date change. Date changes are subject to availability. No purchaser should rely upon representations other than those included in this agreement. This agreement is for purchase of a vacation certificate and puts all assignee's on notice of the consumer's right to cancel under section 599.933, Florida Statutes.

How to receive a 3rd night free?

Only valid at participating hotels ( Hilton Grand Vacations at SeaWorld, Doubletree by Hilton Orlando at SeaWorld, TownePlace Suites Orlando at SeaWorld, Holiday Inn Express & Suites Orlando at SeaWorld, Hilton Orlando, and Blue Heron Beach Resort). Enter your desired travel dates on our vacation package page to see valid dates for each hotel listed above.

How is $65 per person, per day calculated?

Price based on a package for a family of 4 (ages 6+) for 5 days staying in a standard doubled room at La Quinta Inn & Suites Convention Center from September 4 - December 14, 2017, including All-Inclusive Dolphin Swim. Taxes and fees not included. The number of rooms available at this rate are limited.

For general Discovery Cove FAQ's